Jessica Duong

SQL · Python · Tableau · Excel

Former educator turned analyst, trained to make complex information clear and actionable. I bring 8 years of tracking KPIs, segmenting data, and presenting insights to stakeholders, plus clinical healthcare experience that gives me real domain knowledge.

Jessica Duong

Background & Skills

Before I was an analyst, I was a teacher, a surgical technician, and a dental assistant. The common thread across all of it was data: tracking student performance, documenting patient outcomes, and presenting what I found to people who needed to make decisions.

Eight years in education, including international schools in Shanghai and Guangzhou, taught me that the hardest part of analysis isn't writing the query. It's making sure the person on the other end of your report understands it and trusts it enough to act.

I now bring that lens to every project I work on, using SQL, Python, Tableau, and Excel to turn complex data into clear, actionable insights.

Languages & Tools

SQL, PostgreSQL, Python (pandas, NumPy, scikit-learn), Tableau, Excel, Jupyter Notebook

Analysis

Data Cleaning, Segmentation, Cohort Analysis, KPI Development, Regression, Clustering, Forecasting

Visualization

Tableau Dashboards, matplotlib, seaborn, Data Storytelling, Stakeholder Reporting

Domain

Healthcare Operations, E-Commerce, Streaming & Media, Financial Compliance, Workforce Planning

A Little About Me

Off the clock, I apply the same precision to my buttercream ratios as I do to my SQL queries. I'm also a musical theater enthusiast, an avid reader, and the maker of what many have called 'wicked brownies.'

Career Timeline

Data Analytics Certificate

CareerFoundry · February 2026

Intensive program covering SQL, Python, Tableau, and Excel. 7 portfolio projects in healthcare analytics, customer segmentation, market intelligence, and workforce planning.

Reading Interventionist & 3rd Grade ELA Teacher

SVN Charter School · Kansas City, MO · 2024 – Present

Analyze student assessment data across 3 grade levels to segment students by mastery level and design targeted intervention pipelines. Track and report KPIs including MAP benchmarks, fluency rates, and phonics mastery.

English Teacher & Global Education Trainer

International Schools · Shanghai & Guangzhou, China · 2018 – 2024

Designed performance tracking systems for student cohorts. Led cross-functional training programs and managed school-wide initiatives at Dulwich College, Concord Academy, and English First.

Surgical Care Technician

Baylor Scott & White · Austin, TX · 2017 – 2018

Supported orthopedic, neurosurgery, and pediatric surgical teams. Ensured operatory prep and patient documentation compliance.

Certified Registered Dental Assistant

Carus Dental · Austin, TX · 2014 – 2017

Managed patient records, insurance coordination, and treatment documentation in a high-volume pediatric dental practice.

Let's Connect

Open to Data Analyst and Business Intelligence roles, with deep domain experience in healthcare, education, and data-driven decision making.

Download Resume